These are the Special Conditions and the legal details that govern the usage of the SaaS and all products and services supplied or available from Visual Link IT Pty Ltd
People new to complementary care sometimes wonder why a massage or an acupuncture appointment needs a page of medical history. The reason is simple: a handful of circumstances change what is safe, and there is no way to spot most of them by looking at someone.
Disclosing them does not usually stop you being treated. It changes how.
Bring a list of everything you take, including what you bought yourself. Blood thinners — warfarin, apixaban, rivaroxaban, clopidogrel, daily aspirin — change needling technique and make bruising more likely. Long-term steroids and biologics affect skin and healing. Anything that affects your clotting, your immune system or your blood pressure is relevant.
And if any herbal product is being considered, the medication list is the whole basis of that conversation, because interactions are real and cannot be assessed in the abstract. Nothing is supplied without that conversation happening in person.
Tell us early and tell us again if it changes. Some points and techniques are avoided entirely in pregnancy, and the timing of fertility treatment affects what is appropriate in a given week.
Pacemakers, defibrillators, nerve stimulators, insulin pumps. Electrical techniques are not used near them. Ordinary treatment is generally fine.
If lymph nodes have been removed — most often in the armpit after breast surgery — the limb on that side is treated differently and is not needled. This precaution does not expire.
Diabetes affecting the feet, peripheral neuropathy, poor circulation, or any condition that dulls sensation. If you cannot reliably feel heat or pressure, you cannot report a problem as it happens, so we adjust what we do and check more often.
Broken skin, an unexplained rash, an active infection, a fresh scar or a graft site: those areas are left alone until they have settled.
Often still appropriate, with adjustments, and often worth coordinating with your treating team. Where you are in a cycle matters. We will ask, and sometimes we will suggest asking your oncologist first — not to pass you on, but because that is the right order.
Common, manageable, and much better said out loud. You will be treated lying down and watched more closely. Nobody thinks less of anyone for this.
We do not work on an undiagnosed symptom in place of a medical assessment. If what you describe is new, getting worse, or comes with weight loss, bleeding, chest pain, breathlessness or a change in your nervous system, our answer is your GP first. That answer comes at the first appointment.
