FAQs

Ring and ask before booking an hour — it is a two-minute conversation and it saves you an appointment. Roughly: pain that changes with movement wants someone doing musculoskeletal assessment and giving you loading work; tiredness, digestion or cycles wants a long history and, first, blood tests from your GP.

Mood, anxiety or trauma wants a psychologist through a GP mental health treatment plan, and nobody in this building is a substitute for that.

It depends on the discipline, and you are entitled to ask. Chinese medicine, physiotherapy, psychology, osteopathy and chiropractic are registered with AHPRA, which means annual renewal, mandated continuing education, enforceable codes and a public register you can search at ahpra.gov.au.

Naturopathy, Western herbalism and remedial massage are accredited through professional associations instead, which is also what health fund rebates are based on. Neither is better by definition — but you should know which applies.

Yes, and we would rather. With your permission we write after the first appointment with what we found and what we propose, and we write again if something changes. Where we think a test or a referral is needed, you leave with it in writing so a short GP appointment is not spent reconstructing the history.

A practitioner who does not want to write to your doctor is worth asking about.

Anything that needs a diagnosis we cannot make, or medication management. Mental health conditions. Pelvic floor problems, which go to a pelvic health physiotherapist. Supervised dietary trials, which go to an Accredited Practising Dietitian.

And straight to a doctor, that week: fever with pain, unexplained weight loss, any abnormal bleeding, progressive numbness or weakness, chest pain, a sudden severe headache, or a new or changing lump or skin lesion.

At 2 Austin Street, Lane Cove — the building directly opposite the Lane Cove Library and a few metres from Longueville Road. From the village it is a two or three minute walk.

Parking behind the library is usually the easiest option in the middle of the day. Buses run along Longueville Road and stop within a couple of minutes. St Leonards is the nearest train station, with a short bus ride or a twenty-minute walk downhill. Ask about access when you book and you will get a specific answer.

Any imaging reports and specialist letters, recent blood results, and a written list of everything you take — including vitamins, fish oil and anything bought online, because those are the ones people forget and interactions are real.

If a menstrual cycle is relevant, three months of dates. It is the difference between an hour spent assessing and an hour spent remembering.

Only where there is a measured reason — a documented low iron, vitamin D or B12 needing a specific dose that no herbal formula delivers. We do not stock detoxes or cleanses, weight loss products, or anything based on a test we would not have ordered ourselves.

And we do not sell long pre-paid packages, because they commit you financially before anyone knows whether the treatment helps.